Frequently Asked Questions
1What types of items do you remove?
We remove all the waste you can think of. Residential, commercial and construction waste can all be taken. From green waste, electronics, metal, plastic, wood we take everything. We cannot accept asbestos and chemicals such as paint.
2How much does your service cost?
Our service charges based on the volume it fills the truck. Materials such as concrete, tiles and bricks will be surcharged on weight.
3Do you offer same-day or emergency service?
Yes, our crews work 7 days a week and can deliver same day service.
4Do you have any weight or size limitations for the items you remove?
No, we do not have many limitations on weight and size as long as we are able to deconstruct the items to fill our truck.
5Are there any items you will not remove?
Asbestos, Chemicals and Paint.
6Are there any additional fees for certain items or services?
Mattress, tires, spa’s and piano will include a special price surcharge. Single Mattress pickup will be $100, every consecutive mattress will be $60. Tires will be $8 each plus volume cost of the truck. Piano will cost $500-$900 for removal Spa’s will cost $800 for removal
7Do you service commercial and residential properties?
We service both commercial and residential properties
8Do you need to be scheduled in advance or can we call you on the same day?
Our crew can service same day delivery
9Do you provide service to specific areas or locations?
Our services include all suburbs around Melbourne.
10Can we schedule recurring junk removal services?
Yes we can setup a recurring junk removal service
11How do I prepare for a junk removal service?
The best thing to do would be to make disposal piles. Placing what needs to be removed outside will assist in the pickup process. Our crew is trained to take rubbish out in an effective and safe manner so we can handle any rubbish that you may struggle with moving.
12How do I schedule a pickup?
Call our number on 1300 586 533 to schedule a quote and pickup.
13What are your hours of operation?
Our operating hours are between 9am and 7pm Monday to Sunday
14Do you offer free estimates?
Yes we offer free onsite quoting services.
15Do you have any minimum or maximum service sizes?
We do not have a minimum/maximum size however our minimum service callout fee is $100 for general waste and $200 for soil/concrete/tile waste.
16What kind of payment methods do you accept?
We can take cash as well as eftpos. We also have options for a bank transfer if you are not around to make the payment.
17Can you provide an on-site consultation before the removal service?
Yes we can provide free quotes on site.
18Are there any additional fees for bulky or heavy items?
Heavy items such as concrete, tiles and bricks incur a fee
19Are you able to provide a detailed invoice for the service?
LJR provides all their customers with invoices
20Are you able to remove items from multiple locations?
Yes we can visit multiple properties however they will all be charged a separate service fee.
Hear What Our Customers Have to Say!
Eric Drummond
06:34 22 Feb 24
We could not have been happier with the service provided by Adam and Nick. They were in regular contact prior to arrival, which helped us plan our day. Then, despite the challenge of navigating an apartment building elevator, they quickly and efficiently removed our old 2 and 2.5 seater couches. Happily recommend.
Jack Mason
05:58 22 Feb 24
Very quick and easy. Had a bit to get rid of and didn't take them much time at all to move it and get everything in their truck. Great guys and great work. Thanks!
Jessica Apps
03:29 21 Feb 24
Amazing work, with a tight turn around.
Quick to call back with a quote and book a next day removal. There were no hidden costs.
The team showed up on time and were so friendly and fast at the removal.
Highly recommend to anyone!
Quick to call back with a quote and book a next day removal. There were no hidden costs.
The team showed up on time and were so friendly and fast at the removal.
Highly recommend to anyone!
Lucy Daly
00:21 16 Feb 24
Lachy and Ash came this morning to our place to collect what started as just a couch. They quickly helped us empty years of junk, furniture and miscellaneous items. They were so friendly and efficient, makes me wish we had more things to throw away.
Clare
04:30 17 Dec 23
I had a heavy treadmill to be removed. Alex and Daniel arrived right on time, were very friendly, and had the treadmill removed in no time at all with their expertise and at a very reasonable price. These guys did a wonderful job and they also have a great sense of humour. I highly recommend them.
Katalina Yap
09:05 25 Nov 23
Amazing service from these blokes. Alex and Daniel were so quick to respond to my request. Alex kept me up to date with everything since I was no longer living at the property. From the day I requested a quote right up until the place was cleared, they did exactly as I requested (if not more). They were extremely thorough, so fast and very responsive and easy to talk with. Highly recommend and will be using again in future!
Angela Orzlowski
19:56 13 Nov 23
I contacted LJR to obtain a quote for a massive mound of renovation material on our front lawn. We were going to hire a skip but felt daunted by the task.
I sent a text and the same day received a visit from two lovely strong eager guys and decided then and there to let them at it. Within two hours the job was done with one load and they came back for a smaller load. I can’t tell you the joy I felt in having this done and done so quickly and with such happy enthusiasm. If you think of hiring those big ugly skips DON’T! Call LJR. Sincerely thank you.
I sent a text and the same day received a visit from two lovely strong eager guys and decided then and there to let them at it. Within two hours the job was done with one load and they came back for a smaller load. I can’t tell you the joy I felt in having this done and done so quickly and with such happy enthusiasm. If you think of hiring those big ugly skips DON’T! Call LJR. Sincerely thank you.